We always try very hard to provide complete satisfaction with your purchases and will go to any length to do so. However, if you are dissatisfied with an item purchased through the website, we accept returns and offer replacements subject to the terms and conditions outlined in this policy.
Please keep in mind that we do not provide refunds for completed services. Returns that are not received by us will not be eligible for replacement. You understand that shipping and insurance fees are also non-refundable.
Acceptable Return Details
If any of the following conditions are met, we will accept product returns for replacement:
- If the products you received differ significantly from the products you ordered.
- If a product is faulty, your order will be replaced or refunded. All claims for damaged items must be made with photo proof within 24 hours of receiving your order. It is critical that you open your order as soon as possible and notify us if there is any damage. No action will be taken if no claim for damage is made within 24 hours of delivery.